Terms of Service
Last updated: November 19, 2025
Agreement to Terms
By accessing or using Muffet AI ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
Description of Service
Muffet AI is an artificial intelligence-powered video generation platform dedicated to democratizing AI tools and making advanced video creation technology accessible to everyone. Our platform allows users to create high-quality videos from text prompts and images using our proprietary prepaid mToken system. By democratizing access to cutting-edge AI models for content creation, we eliminate barriers such as expensive monthly subscriptions and technical complexity, empowering creators of all backgrounds to harness the power of artificial intelligence for their creative endeavors.
User Accounts and Registration
- You must be at least 13 years old to use the Service
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to provide accurate and complete information when registering
- You are responsible for all activities that occur under your account
mToken System and Payments
Prepaid Credits
- mTokens are prepaid credits used to generate content on our platform
- mTokens do not expire and remain in your account until used
- Video generation costs Cheaper for 4K quality output
- mTokens are non-refundable except as required by law
Payment Processing
- All payments are processed securely through third-party payment providers
- You authorize us to charge your payment method for mToken purchases
- Prices are subject to change without notice
Acceptable Use Policy
You agree not to use the Service to:
- Generate content that is illegal, harmful, or violates others' rights
- Create deepfakes or content intended to deceive or harm others
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Generate content that contains hate speech, violence, or adult content
- Attempt to reverse engineer or compromise our AI models
- Use automated tools to abuse or overload our systems
Content Monitoring and Review Policy
Content Monitoring Policy
- We do not actively monitor or review the content of videos created by users
- We maintain strict policies against NSFW content and inappropriate material
- Users are solely responsible for ensuring their content complies with our policies
- We reserve the right to suspend accounts for policy violations without prior content review
- Violations may be reported by the community, but we will not proactively review content
Content and Intellectual Property
Your Content
- You retain ownership of content you create using our Service
- You grant us a license to process and store your content to provide the Service
- You represent that you have the rights to any input content (text, images)
Our Intellectual Property
- Muffet AI and our technology are protected by intellectual property laws
- You may not copy, modify, or distribute our software or AI models
- Our trademarks and logos may not be used without permission
Service Availability and Modifications
- We strive to maintain high service availability but cannot guarantee 100% uptime
- We may modify, suspend, or discontinue features with reasonable notice
- We reserve the right to impose usage limits to ensure fair access
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using the Service, you consent to our data practices as described in the Privacy Policy.
Disclaimers and Limitations of Liability
Service Disclaimers
The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
To the maximum extent permitted by law, Muffet AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
Indemnification
User Responsibility
You agree to indemnify and hold harmless Muffet AI from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
Termination
- You may terminate your account at any time
- We may suspend or terminate accounts for Terms violations
- Upon termination, your right to use the Service ceases immediately
- Unused mTokens may be retained in accordance with our refund policy
Governing Law and Disputes
Legal Framework
These Terms are governed by applicable law. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction, as specified in our dispute resolution procedures.
Refund and Cancellation Policy
Dedicated Policy Page
For complete details about our refund and cancellation policies, including mToken refunds, automatic refund scenarios, and request processes, please visit our dedicated policy page.
View Full Refund & Cancellation PolicyChanges to Terms
Terms Updates
We may modify these Terms from time to time. Material changes will be communicated through the Service or via email. Continued use of the Service after changes constitutes acceptance of the new Terms.
Contact Information
If you have questions about these Terms, please contact us: